(Image credit: Tom's Guide) Xbox Series X imperfections While Mike and other journalists have argued that developers could do some truly remarkable things with the DualSense in the future, I wonder how many of those features will draw players further into their game worlds, and how many will make them stop and say 'Oh, that's cool.' The latter can wear out its welcome very quickly. Besides, the DualShock 4 had some legitimate problems - the oversized, underutilized touchpad being one of them - that the DualSense has done nothing to fix. The DualSense has innovative haptics, a built-in mic/speaker, a completely redesigned appearance - it's not the kind of thing you can just pick up and immediately intuit. It's also, I'd argue, why great controllers tend toward minimalism rather than cramming in a kitchen sink's worth of features. It's why great controllers make their layouts easy to memorize. Stopping to consider your input is jarring. Just as a pianist needs to read sheet music, a gamer needs to focus on the screen.

To get philosophical for a moment, the purpose of a controller is to put as little distance between you and the game as possible. In other words: Every cool thing the DualSense does takes me out of the game, at least for a few seconds. When I'm web-slinging through Harlem, I wonder why the right trigger is putting up so much resistance against my finger. When I'm tapping along a metallic surface in Astro's Playroom, I stop to consider how the DualSense feels in my hands. The subtlety of the haptic effects is interesting, but it doesn't integrate seamlessly with the games. Perhaps I'm just set in my ways, but after playing both Astro's Playroom and Spider-Man: Miles Morales with the DualSense, I don't quite get the appeal. Microsoft reserves the right to modify or discontinue offers at any time.(Image credit: Sony via thegameawards YouTube) Where the DualSense falls short Price adjustments apply only to purchase price and do not include taxes, or shipping or other fees. Price adjustment will be provided in same manner as purchase method. For purchases made at the Microsoft Experience Center in New York, Customer must return to the Microsoft Experience Center with receipt. For purchases made at Microsoft Store, contact customer service at 87 with order number and any other information requested by a representative. Customer is eligible for price adjustment only if the price of the purchased product is reduced during the Offer Period and in stock. Business, commercial, and reseller customers not eligible. Excludes Surface Hub, HoloLens, and Windows DevKit. Low Price Promise: Valid on consumer purchases of physical products made at Microsoft Store online in the United States (including Puerto Rico) and Canada and at the Microsoft Experience Center in New York, NY, for 60 days from the date the customer receives the product (“Offer period”). See applicable Microsoft Terms of Sale for more information. Microsoft reserves the right to modify or discontinue offers at any time. Limited to 5 physical product returns total per eligible customer per purchase. Not available for purchases by reseller customers. Return process must be started within 60 days after customer receives the product. Returns: Available with eligible physical products purchased from Microsoft Store in select markets. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law.

Refunds will take into account the discount. Discounted products bought with a qualifying product must be returned if the qualifying product is returned. Price discount does not include taxes, shipping or other fees. Not valid on prior orders or purchases cannot be transferred or otherwise redeemed for cash or promo code(s). Available in Microsoft Store in select countries only. Xbox Wireless Headset, Xbox Rechargeable Battery + USB-C®, Xbox Wireless Controller - Carbon Black, Xbox Wireless Controller - Deep Pink, Xbox Wireless Controller - Velocity Green, Xbox Wireless Controller - Robot White, Xbox Wireless Controller - Pulse Red, Xbox Wireless Controller - Shock Blue, Xbox Wireless Controller - Electric Volt sold separately.The availability and sale of Xbox Series X is subject to required regulatory approval(s) in your jurisdiction. Go to Xbox Wireless Controller functionality for more information. Compatibility depends on device and operating system version. Experiences may vary.See Xbox Game Pass and EA Play terms and EA Play for details. Xbox Game Pass: sold separately game catalog varies over time.

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